This question is for players (not moderators) to answer:
Has anyone else been blacklisted in the last couple of weeks from any non-deposit bonuses?
I used to get non-deposit bonuses between deposits and losses via chat. It used to be 1 or 2, then dropped to 1 after the December 2021 outage, and now has been 0 all of July.
For most of 2022, it has seemed impossible for me to win on slots–nothing at all like pre-2022 when I would regularly see wins and random jackpots while playing a lot. I have way more deposits and losses in July than usual, and chat hasn’t given a single non-deposit bonuses between my recent deposits (double digits) and losses (a couple or few thousand dollars).
After many useless chat sessions following losses, I finally called today and the representative was like a broken record saying he understood my concern but then had no answers whatsoever. All he would say was that my account wasn’t eligible based on “factors.” Well, what factors would be relevant other than my wins vs losses and deposits vs withdrawals?